Terms & Conditions

AGREEMENT FOR PRIVATE MAIL/PARCEL RECEIVING SERVICE

Pack Rat Shipping Services Customer_____________________________
3436 Magazine Street Address______________________________
New Orleans, LA 70115 Address______________________________
504-899-5415p, 504-899-5416f City_________________ST_____Zip_______
ratmail@packratshipping.com Phone_______________________________
shippackrat@gmail.com Cell phone____________________________
www.packratshipping.com Email________________________________

Type of Service _____ Private Mailbox
_____ Virtual Mailbox, Powered by Anytime Mailbox
_____ Private Mailbox with Virtual Service, Powered by Anytime Mailbox
_____ Package Receiving Service Only (no USPS Letter Mail) @$3.50 per
package
1. This mailbox service agreement is made and entered into on ___________(date) by the customer identified above(customer) for the use of and services related to a mailbox/parcel service(mailbox) at Pack Rat Shipping Service (mail service) under the terms set forth herein.
2. Customer agrees that customer will not use Pack Rat Shipping premises or any Pack Rat Shipping services for any unlawful, illegitimate or fraudulent purpose or for any purpose for any purpose prohibited by United States Postal Service (USPS) regulations. Customer further agrees that any use of the mailbox shall be in conformity with all applicable Federal, State, City and Local laws. Each individual or entity must complete a separate USPS Form 1583 (form 1583) to be authorized to receive mail or parcels at Pack Rat Shipping. Customer shall provide two forms of valid identification, one of which shall include a photograph, as stipulated on form 1583. Failure to do so may result in cancellation of service without notice, refund or mail forwarding. The term of this Agreement shall be the initial period paid for by Customer and any renewal period paid for by Customer from time to time. Renewal of this Agreement for additional terms shall be at Pack Rat Shipping’s sole discretion.
3. This agreement and form 1583 shall remain confidential, except for law enforcement or USPS operation purposes, in which Pack Rat Shipping intends to fully cooperate. Law enforcement is further clarified to include all City, Parish, Local, State or Federal agencies or their representatives. Customer further agrees to sign an updated version of this agreement and form 1583 upon request.
4. Mail will not be accepted for more than five (5) persons or Entities (Businesses) for a single mailbox. Each applicant must complete form 1583 and provide proper identification. Customer further agrees that parcels delivered to this address for customer will be delivered by common carrier only (USPS, FedEx, UPS, DHL). No truck line deliveries will be accepted. Hand delivered mail or parcels WILL NOT BE ACCEPTED under any circumstances. It is further agreed that parcels will be picked up within three (3) days of receipt. Any parcels not picked up within ten (10) days of notification will be subject to a storage fee of five dollars ($5.00) per day per package storage fee. This storage fee must be paid before customer receives the parcel(s). In the event Customer refuses to accept any mail or parcel, Pack Rat Shipping may return the mail or parcels to the sender and Customer will be responsible for any postage or other fees associated with such return. Any perishable parcel or extremely large parcel must be picked up the SAME DAY as receipt. Pack Rat Shipping is not responsible for perishable parcels. Every effort will be made to contact customer in the event a perishable parcel is received, email noting perishable and contact by phone at number on record. Pack Rat Shipping WILL NOT accept parcels of hazardous or dangerous materials. Any expenses incurred to Pack Rat shipping for the cleanup of hazardous spills delivered to Pack Rat Shipping are the full responsibility of the customer on record for delivery of the damaged parcel. Failure to adhere to any of these stipulations will result in termination of mailbox service and all deposits and remaining term of service is not refundable. In the event that customer receives an unreasonable volume of mail or parcels at the mailbox according to Pack Rat Shipping’s judgement, Pack Rat Shipping may require customer to upgrade to a larger size mailbox and/or pay additional charges for handling such a large volume. Pack Rat Shipping reserves the right to increase the mailbox service fees in the event that customer adds additional individuals or entities to receive mail and packages at the mailbox pursuant to form 1583 and above the maximum five(5) persons or entities. In this case each individual/entity will be an additional three dollars ($3.00) each per month in addition to the normal fee.
5. Per USPS regulations, certified, registered, insured, signature confirmation mail or parcels will be accepted by Pack Rat Shipping on behalf of the customer as authorized on form 1583. Customer may NOT refuse acceptance of any of these mailings. Cash On Delivery (COD) mail or parcels will only be accepted if FULL IN ADVANCE payment of COD is made with Pack Rat Shipping prior to acceptance of the COD package arrival. Any COD not having advance payment will be refused at time of delivery. Pack Rat Shipping is not responsible for any charges incurred for refusal of COD packages not paid in advance of delivery.
6. Customer agrees to pay initial set up fee and monthly service fees. Set up fee is non-refundable. Mailbox service fees are due and payable in advance of service. Customer agrees that Pack Rat shipping may hold mail and packages pending payment if payment is delinquent. There will be no pro-rations or refunds for cancellation of service. Customer agrees to pay a late fee of Fifteen Dollars ($15.00) if payment is not received by close of business on the first (1st) of the month. Should the first of the month fall on a Sunday or Holiday, the customer has until the close of business of the prior business day or payment will be considered LATE. Notice of payment due will be placed in Customers mailbox and emailed on or near the tenth (10th) of the month and on or near the twentieth (20th) of the month prior to the mailbox being due for renewal. No other notices will be required. Payments can be mailed, made in person or credit card by phone. It is customer responsibility to pay on time. Upon termination of mailbox services by Pack Rat Shipping or failure to pay rent in advance by customer Pack Rat Shipping shall not make customers mail available without payment in full. Customer understands that the United States Postal Service (USPS) will not forward or return mail without payment, and will not accept Change of Address. If payment is not received by the Fifteenth (15th) of the month after non-payment, mailbox will be closed and all deposits forfeited. All remaining mail will be returned or disposed of per USPS Regulations. Any parcels become the property of Pack Rat Shipping and may be auctioned for sale.
7. KEYS - No keys are issued for Virtual Mailbox or Package Receiving Service. Only one (1) key is issued per mailbox. A key deposit of fifteen dollars is required. Additional keys can be purchased for fifteen dollars ($15.00) each. Key Deposit is refundable if key is turned in within 10 days of cancellation of mailbox. Keys issued are non-duplicable except through Pack Rat Shipping. Anyone checking mail should have a key for the mailbox. Possession of the mailbox key shall be considered valid evidence that the possessor is duly authorized to remove any contents from the mailbox and receive any parcels for the mailbox. Contents will NOT be released to anyone without a key without proper identification and being listed on the form 1583. Prior written consent must be given to Pack Rat Shipping in the event the mail is to be released to anyone not listed on form 1583. Proper photo identification will be required upon pick up in these instances. A service fee of five dollars ($5.00) will be charged per month in the event customer comes to pick up mail on a regular basis without a key. Three times per month or more. This will be notated on the next billing cycle as a service fee.
8. LOCK REPLACEMENT - In the event the mailbox lock is changed upon the request or fault of the customer, customer agrees to pay a fee of $25.00 for lock replacement.
9. ADDRESS - Customer shall use only the address designation “PMB” or # to designate their address. NO OTHER DESIGNATIN IS VALID. Specifically excluded is the use of suite, apt., dept., or other designations. The U.S. Postal Service may refuse to deliver any piece of mail that does not include the PMB or # sign designation. Customer is responsible for notifying correspondents of the above address. The address to be use by the customer for the purpose of receiving mail is as follows:











The USPS will return mail without a proper address to the sender endorsed “Undeliverable as Addressed.” Delivery by commercial courier services must be made to Pack Rat Shipping street address only (and no to a P.O.BOX).
10. CLOSING OF MAILBOX - At termination of service, customer, if he wishes mail re-mailed shall provide Pack Rat Shipping with an address and pay the required fees for such service. In the event customer fails to do this, Pack Rat Shipping shall refuse and further mail and in the case of mail already received handle such mail in accordance with USPS DMM 508.1.9 regulations. Customer agrees to be responsible for re-mailing all of my mail at the termination of this agreement. This constitutes a ”DO NOT FORWARD” Agreement.

Upon expiration, cancellation or termination of this agreement, Pack Rat shipping will:

a. Re-mail(i.e. forward) Customers mail for six(6) months, provided customer pays the postage, packing material and re-mailing fees in advance or makes payment arrangements. Additionally, customer must pay a monthly storage fee of ten dollars ($10) for month one, and to be determined for months 2 through 6 in advance for the time period that mail is to be forwarded. It is Customer’s responsibility to make arrangements with Pack Rat Shipping to identify any mail forwarding needs prior to the expiration, cancellation or termination of this agreement.
b. Store the mail or parcels for up to six (6) months provided Customer pay a storage fee of ten dollars ($10.00) per month for the time period in which Pack Rat Shipping holds the mail or parcels to be picked up at Pack Rat Shipping. It is the Customers responsibility to make arrangements with Pack Rat Shipping to identify any mail storage needs prior to the expiration, cancellation or termination of this agreement.
c. Retain customer mail, other that Unsolicited Mail, at the Center for a period of ten (10) days, if the customer leaves no re-mailing fees and re-mailing address. After such time and mail or parcel may be discarded or destroyed, or sold at auction.
d. Discard or destroy any “Unsolicited Mail” (e.g., bulk mail, mail addressed as “occupant”, “current resident” or similar designation; or coupons, advertising or other promotional material) delivered to or remaining at Pack Rat Shipping.
e. Refuse any parcel addressed to Customer delivered by any party other than the U.S. Postal Service, such as a commercial courier service.

Customer agrees that Pack Rat Shipping may terminate or cancel this Agreement for good cause at any time by providing Customer thirty (30) days written notice. Good cause shall include but is not limited to: 1) Customer abandons the mailbox; 2) Customer uses the Mailbox for unlawful, illegitimate or fraudulent purposes: 3) Customer fails to pay monies owed Pack Rat Shipping when due; 4) Customer receives an unreasonable volume of mail or packages: 5) Customer engages in offensive, abusive, disruptive behavior toward other customers of Pack Rat Shipping or Pack Rat Shipping’s Employees; 6) Customer violates any provision of this Agreement. Customer acknowledges that for the purpose of determining good cause for termination of this Agreement as provided herein, the actions of any person authorized by Customer to use the mailbox will be attributed to Customer.
11. Any written notice to Customer required or permitted under this Agreement shall be deemed delivered twenty-four (24) hours placement of such notice in Customer’s Mailbox or at the time personally delivered to Customer. In the event of a termination notice based upon abandonment of the Mailbox, notice shall be deemed delivered (a) on the next day after placing in the hands of a commercial courier service or the United States Postal Service for next day delivery or five (5) days after placement in the USPS by Certified Mail, Return Receipt Requested, postage prepaid, and addressed to Customer at Customers address set forth in Form 1583, or the date of actual receipt, whichever is earlier. It is the responsibility of the Customer to keep address information, phone numbers and email addresses current with Pack Rat Shipping.
12. In the event of death or incapacity of customer, Pack Rat Shipping will require the appropriate documents from the probate court, the executor of the estate, the trustee or other similar person or entity before releasing mail or packages to the requesting party.

13. Customer agrees to protect, indemnify, defend and hold harmless Pack Rat Shipping, Xray Enterprises, LLC, and their respective affiliates, subsidiaries, parent corporation, franchisees, officers, directors, agent and employees from and against any and all losses, damages, expensed, claims, demands, liabilities, judgements, settlement amounts, costs and causes of action of every type and character arising out of or in connection with the use of the possession of the Mailbox, including without limitation, any demands, claims causes of action for personal injury or property damage arising from such use or possession, from failure of the U.S. Postal Service or any commercial courier service to deliver on time or otherwise deliver any items (mail, parcels, Etc.) from damage to or loss of any parcel or mail, or to the Mailbox contents by any cause whatsoever, and from any violation by Customer of applicable federal, state, local or parish laws.
14. CUSTOMER HEREIN AGREES THAT THE TOTAL AMOUNT OF LIABILITY OF PACK RAT SHIPPING, IF ANY, FOR ANY AND ALL CLAIMS ARISING OUT OF OUR RELATED TO THIS AGREEMENT SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00) REGARDLESS OF THE NATURE OF THE CLAIM (INITIAL__________)
15. This Agreement may not be amended or modified except in writing and signed by both parties.
16. Pack Rat Shipping reserves the right to open and inspect any parcel and or mail which may arrive damaged or that may be otherwise of questionable integrity or legality.



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Customer


____________________________________ Date_____________________
Pack Rat Shipping Agent